Knowledge Base

DPW has over 1200 miles of roads they are responsible for maintaining.  It can take 12 - 36 hours to clear the streets after a snowfall, depending on the severity of the storm.  If your street has not been salted and/or plowed 24 hours after the snow has stopped, please report it to 311. If you prefer to do so online, click here. The 311 Response Center is currently open from 7:00 am - 7:00 pm but receives voice mail messages and emails at any time.