Ask Us/General FAQs

Can I get my URA loan postponed?
Has Whole Foods stopped taking #5 plastic?
How can I check if my property has an occupancy permit?
How can I contact the City parks?
How can I contact the police department?
How can I contact the Real Estate office?
How can I get a permit for a tent?
How can I get a smoke detector?
How can I get my child’s car seat inspected?
How can I get permission to fly drones in the city?
How can I get permission to fly drones in the city?
How can I have parking meters taken out of service for special events or construction purposes?
How do I apply to put in a Community Garden?
Important Information about V.I.T.A - Volunteer Income Tax Assistance
What is the Bureau of Animal Care & Control?
What is the Planning Commission?
What is the Right to Know Law?
What is the Sports and Exhibition Authority?
What is this Park Tax?
Who do I contact about a wild animal in my house?
Who is my Neighborhood Planner?
Who is responsible for fixing a sewer line in my street?
Who is responsible for fixing a sewer line in my yard?

CitiParks Programs

Can I swim during the Winter/Does the City have any indoor swimming facilities?
Does the City have any dog parks?
Does the City offer any youth sports leagues?
Does the City offer swimming lessons?
Does the City offer swimming programs?
Does the City offer tennis lessons?
How can I contact the City parks?
How can I purchase a City swimming pool season pass?
What is Citiparks?
Where can I find a list of Citiparks facilities?
Where can I find a list of City swimming pools?
Where can I find the final scores/results for the Citiparks’s Highland Park Championship Swim Meet?

City Council

How can I report fraud or waste by the City?
What is the Allegheny Regional Asset District?

Economic Development

Can I get my URA loan postponed?
Does the City offer any loans for businesses?
Does the City offer any loans for home improvement?
What is the Allegheny Regional Asset District?
What is the Art Commission?
What is the Clean Pittsburgh Commission?

Finance Department

Are taxes billed on a calendar or fiscal year?
Can I pay my city, school district and Carnegie Library of Pittsburgh real estate taxes by credit card?
Does the City offer any programs to help fund the construction of a new home?
Does the City or School District offer any tax abatement programs?
Does the City, School District and Carnegie Library offer payment plans for delinquent taxes?
Does the City, School District or Carnegie Library offer any tax relief programs?
How are local real estate taxes assessed?
How can I buy land or property from the City?
How can I buy land or property from the URA?
How can I purchase a closed school?
How do I get a receipt for my paid local taxes?
How do I get a tax certification?
How do I make my check payable for my city and school real estate taxes?
I’m refinancing my home, how do I prove my taxes were paid?
I’m selling my home, how do I prove my taxes were paid?
What happens if I don’t pay my real estate taxes?
What is millage?
What is the Carnegie Library Tax?
What is the Comprehensive Municipal Pension Trust Fund ?
What is the Department of Finance?
What is the Disruptive Property Appeals Board ?

Fire Department

Do I need a fire department permit for my property?
Do I need a permit for a burglary, fire, or multi-purpose alarm in my home?
Does the Fire Bureau offer blood pressure screenings?
How can I contact the Fire Bureau?
How can I find out which Fire Bureau District/Zone I’m in?
How can I get a permit for a fireworks display?
How can I get a smoke detector?
How can I get my child’s car seat inspected?
How many free false alarms am I allowed to use with the purchase of my burglary, fire, or multi-purpose alarm permit?
What if I need a fire permit that is not listed on the permits website?
What is the Department of Public Safety?
What is the Fire Bureau?
What kinds of fire department programs are available to the elderly and disabled?

Mayor's Office

How can I report fraud or waste by the City?
What is a life sustaining buisness?
What is Propel Pittsburgh?
What is the City Controller?
What is the City of Pittsburgh Housing Authority?
What is the Civil Service Commission?
What is the Clean Pittsburgh Commission?
What is the Commission on Human Relations ?
What is the Comprehensive Municipal Pension Trust Fund ?
What is the Department of City Planning?
What is the Department of Innovation and Performance?
What is the Equal Opportunity Review Commission?
What is the Lesbian, Gay, Bi-sexual and Transgender (LGBT) Advisory Council?
What is the Mayor's Office?
What is the Office of Municipal Investigations?
What is the Planning Commission?
What is the Sports and Exhibition Authority?
What is the Stadium Authority?
What is the Water Exoneration Board?
What options are available for low income Internet access during Covid-19?
What's the best way to request a meeting with the Mayor?
Where can I find market profiles on the City’s business districts?
Where can I find updates on Covid-19 in the local area?

Permits, Licenses and Inspections

Can the City help fix the exterior of my business?
Can the City help fix the exterior of my home?
Do I need a permit for a special event?
Do I need a permit to put up a fence?
Does the City offer any programs to help fund the construction of a new home?
How can I acquire a building permit?
How can I acquire an occupancy permit?
How can I apply for a variance?
How can I change the zoning classification for my property?
How can I check if my property has an occupancy permit?
How can I get a permit for a tent?
How can I obtain a general contractor’s license?
How can I obtain a HVAC (heating, ventilation, air conditioning) license?
How can I obtain a HVAC (heating, ventilation, air conditioning) permit?
How can I obtain a permit for a burglary, fire, or multi-purpose alarm?
How can I rent a City park shelter?
How do I report a city code violation?
How do I resolve a dispute regarding a property line?
How long does it take to correct a City Code violation?
How long does it take to receive an alarm permit?
How many free false alarms am I allowed to use with the purchase of my burglary, fire, or multi-purpose alarm permit?
I believe a permit was issued over the counter by error, how can I challenge it?
May I report a code violation anonymously?
What do I do if my neighbor has overgrown weeds on their property?
What if I need a fire permit that is not listed on the permits website?
What is a variance?
What is an occupancy permit?
What is the Allegheny Regional Asset District?
What kind of variance or exception should I apply for?
What renovations do not require a building permit (residential or commercial)?
What should I do about consolidating or subdividing my property?
What types of problems are not handled by PLI
What types of violations should I report to PLI
When is a zoning certificate required?
Where can I find a list of City swimming pools?
Where can I find information about PLI [BBI] licenses?
Where can I find the forms to request building permits?
Who can I contact for questions regarding alarm permits?

Police Department

Can I get updates about recent crimes?
Can I submit a police tip online?
Hiring Police for Special Events
How can I challenge a Yellow Police Citation?
How can I contact the police department?
How can I get a permit for a fireworks display?
How can I get my child’s car seat inspected?
How can I receive alerts regarding community safety?
How can I report a Police Officer?
how do i file
How do I report an abandoned vehicle?
How many free false alarms am I allowed to use with the purchase of my burglary, fire, or multi-purpose alarm permit?
How or where can I pay for my parking tickets?
I paid my parking ticket over the phone. How do I know if my payment went through?
If I get a parking summons, who do I contact?
My neighbors are loud, how do I report them?
What do I do if I notice graffiti on public property?
What is the Citizen Police Review Board (CPRB)?
What is the Department of Public Safety?
What is the Police Bureau?
Where can I access city crime statistics?
Where can I access police alerts?
Where can I find information about my police zone?
Where can I find information on becoming a police officer?
Where can I find the block watch group for my neighborhood?
Where can I pay a Yellow Police Citation?
Who do I contact if my car is towed?

Public Works Department

Can I swim during the Winter/Does the City have any indoor swimming facilities?
Can I throw snow into the street when shoveling?
Do I need a permit for a special event?
How can I get a permit for a fireworks display?
How can I have parking meters taken out of service for special events or construction purposes?
How can I report a pothole?
How can I report a water or sewer emergency?
How long do I have to clear my sidewalk following a snow event?
How soon can I request that my street be salted or plowed following a snow event?
If a burglary, fire, or multi-purpose alarm system is already in the home or business that I move into, do I need to apply for a new permit number, or can I use the previous owner’s permit number?
Is there a charge for a false alarm?
What are the Winter Storm Levels?
What can the City do about code violations on vacant land it or the URA owns?
What do I do if I notice graffiti on public property?
What do I do if my neighbor has trash on their property?
What if I am unable to clear my sidewalk because of age or a disability?
What is a variance?
What is the Allegheny County Sanitary Authority?
What is the Board of Appeals?
What is the Clean Pittsburgh Commission?
What is the Department of Public Works?
What is the Equipment Leasing Authority?
What is the Shade Tree Commission?
What kind of variance or exception should I apply for?
What permits do I need for a block party?
What should I do with the snow I shovel?
Who do I call to have my street salted or plowed?

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